Tuesday, 18 September, 2018

Bumped passenger scores $10K flight voucher after Twitter tirade

United quickly moved from an initial offer of a $1,000 voucher to a $10,000 United quickly moved from an initial offer of a $1,000 voucher to a $10,000
Jean Garcia | 24 March, 2018, 10:40

An airline passenger who was bumped from an oversold flight saw her luck change when United gave her an offer she couldn't refuse: a voucher for a whopping $10,000.

Preiss scored the golden ticket from the airline - still smarting from a string of embarrassing public relations disasters - after she was forced to get off a flight headed from Dulles International Airport in Fairfax, Virginia, to Austin, Texas, according to the outlet.

March has not been a banner month for United Airlines in terms of public relations, but on Thursday, another overbooked flight ended with a customer getting an astronomical amount of free travel, NBC Washington reported.

"Since nobody volunteered, they then announced that the lowest-fare passenger would be pulled out of the boarding line", Preiss said. She told ABC News, "I can say it was the best flight delay ever", after being offered the huge voucher.

In her tweets, Preiss said that a United employee offered her $2,000 in travel credit but she wanted cash.

Twitter  allisonmpreiss
Twitter allisonmpreiss

She added: "I also got two $10 meal vouchers". A broken seat meant the airline had one too many passengers, but nobody volunteered to leave so United picked her because she was the lowest-paying passenger.

"They really do not want to give me cash".

The airline confirmed they issued the voucher in a statement.

United raised its payment cap to $10,000 previous year after a passenger was literally dragged off a flight.

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