Apple hit with class-action lawsuit over 'defective' MacBook Pro keyboard

Elijah Vega | 17 May, 2018, 10:56

The butterfly keyboard, which was unveiled on Apple laptops in 2015, replaced the "scissor-switch" keyboards in an attempt to make MacBooks slimmer and more efficient, according to the complaint. Indeed, there have been no shortage of reports from frustrated users claiming that the new keyboard design is wonky and extremely temperamental.

Over the years, several problems have emerged with the butterfly keyboard.

"Owners of these laptops have reported a potential defect, which causes keys on the keyboard to become unresponsive, necessitating complete replacement of the keyboard", the firm writes on its website.

Girard Gibbs also does not clearly state you have to have experienced keyboard issues to join the lawsuit. The petition has almost 24,000 online signatures, and its goal is 25,000.

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The plaintiffs in the case are seeking damages and legal fees, along with demanding that Apple publicly acknowledge the widespread failure of their butterfly keyboards. All this resulted in some pretty generous offerings on Apple's part, such as the aforementioned free delayed repairs or allowing customers to exchange their non-functional MacBook Pro for a "functionally equivalent model".

If so, you may have noticed your keyboard isn't working properly.

Apple's butterfly keyboard has long-been controversial, but things were escalated over the weekend when a class action lawsuit was filed against the company over the keyboard. Here are some reasons why you would be happy with just the standard iPad instead of the Apple iPad Pro.

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Apple hit with class-action lawsuit over 'defective' MacBook Pro keyboard

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