Monday, 12 November, 2018

Mobile Customers to Get Free Pandora Subscriptions, $25 Live Nation Tickets

Mobile Customers to Get Free Pandora Subscriptions, $25 Live Nation Tickets Mobile Customers to Get Free Pandora Subscriptions, $25 Live Nation Tickets
Sandy Mccarthy | 16 August, 2018, 14:28

Check out T-Mobile's videos about its new Team of Experts initiative.

"Customer service is totally and completely broken, not just in wireless but everywhere in service industries, and the way it is trying to be solved is the wrong way", T-Mobile CEO John Legere said at an Un-carrier event in SC to introduce Team of Experts.

T-Mobile on Wednesday unveiled its latest Un-carrier move: revamping bad customer service.

The telecom said it would connect users straight to a team of customer representatives, unique to their own city, when they call customer service.

Once you have the code, you'll need to redeem it through Pandora before September 3 in order to unlock your free year of service. The carrier is now giving subscribers a free annual subscription to music streamer Pandora and access to special tickets for live shows and concerts produced by Live Nation. It will eliminate the robotic systems that generally start customer service calls, such as "press one for billing". Sievert said most companies today utilize a model focused on "call deflection", that tries to bat customers away.

India plans to launch first manned space mission by 2022
He particularly raised the issue of instant triple talaq and said that the practice caused great injustice among Muslim women. A lot of people raise doubts about this.

The teams consist of about 40 people all working near each other. Lines will be open 24/7, and T-Mobile is also taking communication outside of just phone calls: There's also asynchronous messaging in iMessage and the T-Mobile app, so you can send a live chat message, close the app, and come back to it whenever you want.

Customers can either ping their dedicated support staff by phone or text message, and can schedule phone appointments.

Legere said that T-Mobile has consulted on its customer support plans with executives from Sprint, with which T-Mobile is trying to merge in a deal worth about $27 billion.

T-Mobile enlisted actor Rainn Wilson - best known as Dwight from "The Office" - to demonstrate the frustration of working through a robocall, being transferred among departments and ultimately not getting a problem solved while on a generic customer service call. One big reason that most companies nationally pool their call-center resources is because it can help keep wait times to a minimum.

T-Mobile took the stage in Charleston, South Carolina on August 15 to host its latest Un-Carrier Next event.

Recommended

France top new-style Federation Internationale de Football Association rankings, Germany slump to 15th France top new-style Federation Internationale de Football Association  rankings, Germany slump to 15th Mohamed Salah's Egypt, eliminated in the group stages, fall 20 places to 65th, the largest fall of any team. World Cup winners France moved to the top of the global list ahead of third-placed Belgium.

Turkey doubles tariffs on some US imports; Turkish lira rallies Turkey doubles tariffs on some US  imports; Turkish lira rallies In this July 25, 2018 photo, evangelical pastor Andrew Craig Brunson, center, arrives at his house in Izmir, Turkey . What this does is prevent investors, like hedge funds, from accessing lira liquidity in the offshore swap market.

Turkey doubles tariffs on USA cars, alcohol and tobacco World If the Turkish government does not eventually agree to US demands and release him early, Brunson could spend 35 years in prison. State Department on Wednesday joined the chorus in denying the U.S. responsibility for Turkey's current economic disturbances.

Chicago bank official recalls red flags on Manafort loan application Chicago bank official recalls red flags on Manafort loan application In asking the court for an acquittal, Manafort's lawyers argued that the evidence in the case was "insufficient" to convict him. Manafort's defense team previewed the case it is expected to launch Tuesday, by blaming the financial irregularities on Gates.

Google promises fix for Android Pie fast-charging borkage Google promises fix for Android Pie fast-charging borkage With the release of Android Pie OS, Google has, apparently , killed the called recording in Android smartphones once and for all. The addition entrusts machine learning with identifying what apps the user harnesses most in order to optimise power flow.

Ringgit falls to eight-month low as Turkish crisis hits EMs Ringgit falls to eight-month low as Turkish crisis hits EMs The decision to impose new tariffs came a day after Erdogan said Turkey would boycott US electronic goods , singling out iPhones . It was unclear how he planned to enforce such a boycott.

Watch La Liga football matches live on Facebook this year Watch La Liga football matches live on Facebook this year She points out that the matches to be shown on the Indian subcontinent will be advertising-free. Financial details were not disclosed but reportedly the deal is worth €90 million.

71 people overdose on K2 in New Haven; 1 person arrested Three more overdoses were reported at the Green Tuesday night, but officials could not confirm whether they were related. Another 5 people refused medical attention and were not in enough distress to be transported for treatment, he said.

Kremlin condemns nerve agent attack sanctions as ‘draconian’ Kremlin condemns nerve agent attack sanctions as ‘draconian’ Sergei and Yulia Skripal were poisoned by a nerve agent in March in the southern English city of Salisbury. Western nations say that Novichok was originally developed in the Soviet Union during the Cold War.

New Zealand bans sales of homes to foreigners New Zealand bans sales of homes to foreigners Westpac's expectation is that nationwide annual house-price inflation will slow to around zero by the end of 2018, Stephens said. Those cases and others have fueled the perception that New Zealand is being used as a bolthole for the world's elite.

Sterling stuck below $1.28 after below-forecast United Kingdom wage growth Sterling stuck below $1.28 after below-forecast United Kingdom  wage growth If UK inflation is lower than expected, investors may become concerned that the BoE's August interest rate hike was unjustified. Downside risks have pressured the GBP/USD exchange rate lower for two consecutive weeks.

Turkey retaliates against Trump tariffs, hiking fees on U.S Turkey retaliates against Trump tariffs, hiking fees on U.S What this does is prevent investors, like hedge funds, from accessing lira liquidity in the offshore swap market. The White House said on Tuesday President Donald Trump was frustrated that Turkey had not released Brunson.

Korean President Pledges 'Bold Step' with N. Korea's Kim in Ending War Korean President Pledges 'Bold Step' with N. Korea's Kim in Ending War The South Korean president helped bring about the historic summit in June between Kim and U.S. He added that the North must take strong actions toward denuclearization.

Measles sickens over 100 people in 21 states, including CT Measles sickens over 100 people in 21 states, including CT The Florida Department of Health said Monday it is investigating a case of measles in an unvaccinated child in Pinellas County . The measles vaccine - known as the MMR or measles, mumps and rubella vaccine - is very effective.

Rain fury in Kerala: UAE airlines suspend flights to Kochi Rain fury in Kerala: UAE airlines suspend flights to Kochi Palakkad, which borders Tamil Nadu, also received more rains, aggravating the already flooded parts of the district. From 1979, Kerala has been claiming that the dam is unsafe and has developed leaks following an natural disaster .